Shipping policy

Shipping Policy

Effective Date: August 8, 2026

Thank you for shopping with Ardella Living. We are committed to providing clear and reliable shipping information to our customers.

Shipping Area

Ardella Living currently ships to customers within the United States.

At this time, we do not offer international shipping.

Shipping Cost

We offer Free Standard Shipping on eligible orders within the United States.

There is no minimum purchase requirement for standard shipping unless otherwise clearly stated during a specific promotion.

Order Processing and Handling Time

Orders are normally processed and prepared for shipment within:

2–3 business days

Business days are Monday through Friday, excluding recognized U.S. holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Processing and handling time refers to the time required to prepare your order and hand it over to the shipping carrier.

Estimated Transit Time

After your order has been processed and shipped, the estimated standard transit time is:

5–7 business days

Transit time begins once the order has been handed over to the shipping carrier.

Estimated Total Delivery Time

The estimated total delivery timeframe is approximately:

7–10 business days

This estimate includes:

Order processing/handling: 2–3 business days
Shipping/transit: 5–7 business days

Please note that delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, incorrect shipping addresses, or other circumstances outside our reasonable control may affect delivery times.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when tracking is available.

Please allow some time for the carrier's tracking system to update after you receive your tracking number.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible:

Email: support@ardellaliving.com
Phone: +1 (531) 278-9972

We will make reasonable efforts to update the shipping address before the order is shipped. However, we cannot guarantee that address changes can be made once an order has entered fulfillment or has been shipped.

Lost, Delayed, or Damaged Shipments

If your order appears to be lost, is significantly delayed, arrives damaged, or you receive an incorrect item, please contact us with your order number and relevant details.

We will review the issue and work with you toward an appropriate resolution.