Terms of service

Effective Date: August 8, 2026

These Terms of Service govern your use of the Ardella Living website and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service and other policies referenced on our website.

Online Store

You may use our website only for lawful purposes.

You may not use our website, products, or services for fraudulent, unlawful, abusive, harmful, or unauthorized activities.

Product Information

We make reasonable efforts to display product descriptions, images, specifications, colors, and other information accurately.

Because monitors and devices may display colors differently, slight visual differences may occur.

We reserve the right to correct genuine typographical, pricing, description, or availability errors.

Prices

Product prices are displayed on the website before purchase.

Applicable taxes, shipping charges, or other charges, if any, are displayed before or during checkout.

We may update prices from time to time. Changes do not retroactively affect completed purchases unless required to correct an obvious error and permitted by applicable law.

Orders

Submitting an order does not necessarily guarantee acceptance.

We may decline or cancel an order for legitimate reasons including:

Product unavailability
Suspected fraud
Payment authorization problems
Incorrect pricing or product information
Shipping restrictions
Technical errors

If we cancel a paid order, the applicable payment will be refunded.

Payments

Customers must provide accurate billing and payment information.

Payments are processed through the payment methods displayed at checkout.

We do not guarantee that every payment method will be available for every transaction.

Shipping

Orders are shipped according to our published Shipping Policy.

Customers are responsible for providing accurate and complete delivery information.

Returns and Refunds

Returns, refunds, exchanges, damaged-product claims, and cancellations are handled according to our published Return & Refund Policy.

Intellectual Property

Unless otherwise stated, content displayed on the Ardella Living website—including our brand name, logos, product presentation, website design, graphics, photographs, written content, and other materials—is owned by or licensed to Ardella Living.

Content may not be reproduced, copied, distributed, or commercially exploited without appropriate permission.

Third-Party Services

Certain website functions may rely on third-party services, including Shopify, payment processors, shipping providers, analytics providers, and other technology partners.

Use of certain third-party services may also be subject to their applicable terms and privacy practices.

Website Availability

We strive to maintain reliable website access but cannot guarantee that the website will always operate without interruption, maintenance periods, delays, or technical errors.

Limitation of Liability

To the maximum extent permitted by applicable law, Ardella Living will not be responsible for indirect or consequential losses arising from use of the website or products where such liability may lawfully be limited.

Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded.

Changes to These Terms

We may update these Terms of Service periodically.

Updated terms will become effective when posted on our website unless another effective date is stated.

Governing Law

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the Commonwealth of Pennsylvania, without limiting consumer protections that may apply based on a customer's location.